FACTS WHAT DOES SERVICE ONE CREDIT UNION DO WITH YOUR PERSONAL INFORMATION?
Why? Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.
What? The types of personal information we collect and share depend on the product or service you have with us.
This information can include:
  • Social Security number and income
  • Account balances and transaction history
  • Credit history and credit scores
How? All financial companies need to share customers' personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers' personal information, the reasons Service One Credit Union chooses to share, and whether you can limit this sharing.
Reasons We can share Your personal information Does the Credit Union share? Can You limit this sharing?
For Our everyday business purposes - such as to process Your transactions, maintain Your account(s),respond to court orders and legal investigations, or report to credit bureaus

YES

NO

For Our marketing purposes - to offer Our products and services to You

YES

NO

For joint marketing with other financial companies

YES

NO

For Our affiliates' everyday business purposes - information about Your transactions and experiences

NO

WE DON'T SHARE

For Our affiliates' everyday business purposes - information about Your creditworthiness

NO

WE DON'T SHARE

For Our affiliates to market to You

NO

WE DON'T SHARE

For non-affiliates to market to You

NO

WE DON'T SHARE

Questions
Call (270) 796-8500 or (800) 759-8500; email Us at socu@socu.com; or write to Us at PO Box 51770, Bowling Green, KY 42102-6770
What We Do
How does Service One Credit Union collect my personal information?

We collect Your personal information, for example, when You

  • open an account or apply for a loan
  • use Your credit or debit card
  • make deposits or withdrawals from Your account

We also collect Your personal information from others, such as credit bureaus, affiliates, or others.

Why can't I limit all sharing?

Federal law gives You the right to limit only

  • sharing for affiliates' everyday business purposes - information about Your creditworthiness
  • affiliates from using Your information to market to You
  • sharing for non-affiliates to market to You

State laws and individual companies may give You additional rights to limit sharing.

How does Service One Credit Union protect my personal information? To protect Your personal information from unauthorized access and use, We use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.

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